Missed calls cost the average HVAC contractor ~$45,600 a year
It's 97 degrees, your phone won't stop ringing, and you're up to your elbows in a condenser coil.
HVAC contractors lose about $45,600 a year to calls nobody picked up. Most of those calls happen on the two days everyone's AC dies at once.
Call it right now. That's it answering.
+1 (555) 010-0000No script, no sign-up. Describe a job and see what happens.
Hear it answer a real call
We don't have a recorded hvac contractors call up yet — the demo number above is real, so call it and make your own.
What your missed calls are costing you
Drag these to match your shop. It's rough math, on purpose — nobody trusts a calculator that pretends to know your business better than you do.
9
35%
$450
Estimated revenue lost per month
$6,138
vs. Dialkeep at $199/mo
+$5,939
net, if it recovers every one of those jobs (it won't catch all of them — no one does)
Dialkeep vs. AnswerForce
| Feature | Dialkeep | AnswerForce |
|---|---|---|
| Pricing model | $199/mo flat, unlimited calls | Per-minute — a surge week costs more than a slow month |
| Answers during a heat-wave call spike | Every call, same price, same day | Same meter, bigger bill — or a hold queue |
| Books directly into your calendar | Yes, no dispatcher relay | Human agent radios or emails your office to book |
| Works nights and weekends | 24/7, no shift differential | Often a separate after-hours tier or upcharge |
| Speaks Spanish | Yes, same call, no transfer | Usually requires a bilingual agent be on shift |
| Remembers the caller next time | Yes — greets repeat customers by name and job history | New agent, new blank slate, every call |
| Setup time | Same day | Contract + onboarding call, often 1–2 weeks |
Why hvac contractors trust it on the phone
Licensed-and-insured tone in every script — it never claims to diagnose a system or quote a repair, it books the visit and captures the symptoms for your tech.
Every call is logged with timestamp, address, and issue description, so nothing gets relayed wrong down a chain of three people.
It escalates anything that sounds like a safety issue — gas smell, carbon monoxide, sparking — straight to a live transfer or your emergency line, no triage delay.
Your numbers, your data. Nothing about a customer's system or account gets shared or sold.
Questions hvac contractors ask
Is it a robot?+
Yes. That's not a dodge — it's the whole pitch. A robot doesn't need a lunch break, doesn't get sick during the first cold snap of the year, and doesn't put a caller on hold because two other lines are already ringing. It's AI, it says so if asked, and it's awake at 2am on the coldest night of the year same as it is at 2pm on a Tuesday.
My customers want to talk to a real person, not a machine.+
Most of them want their AC fixed before dinner. What they don't want is a voicemail beep at 6:15pm. Right now that's the choice you're offering after hours — not 'robot vs. human,' but 'robot vs. nothing.' The ones who do want a human still get one: it hands off anything that needs your judgment.
Can it actually understand a real emergency versus someone just asking about a tune-up?+
That's the job. It asks the same triage questions your best dispatcher would — no heat and it's 20 degrees out, or a burning smell — and flags urgency accordingly. Call the demo number and describe a no-heat emergency at midnight. Ninety seconds, see for yourself.
What happens when call volume spikes and everyone's AC dies the same week?+
Nothing happens to your bill — that's the entire point of flat-rate. AnswerForce and the per-minute crowd get more expensive exactly when you need them most. We don't. Every call gets answered at $199/mo whether it's your slowest week or the day the heat index hits 105.
What happens when it can't answer a question?+
It takes a detailed message and books a callback on your rules — it doesn't guess at a repair quote or make up an answer. And it's not the same mistake twice: every correction you give it gets folded back in daily, so it gets sharper about your business, your service area, and your pricing quirks every week you use it.
We already have an answering service / a dispatcher who takes calls.+
Good — keep them for the parts only a person should do. The question is what happens on the call your dispatcher misses because she's already on another line, or at 11pm when she's off shift. This isn't 'a person answering your phone' — think of it as an expert on your specific business answering your phone: it knows your service area, your typical jobs, your emergency vs. non-emergency line, and it remembers every correction you've ever given it. Most answering services start from zero every shift change.
$199/mo. Unlimited. No contract.
Flat. Unlimited calls. No per-minute meter that spikes the week your whole service area's furnace dies.
Not ready to click anything? Text “HVAC CONTRACTORS” to +1 (555) 010-0000 and it'll walk you through setup.